Buyer guarantee

100% Guarantee
  • Tickets will arrive in time for your event.
  • You will receive the tickets you paid for, or the equivalent.
  • All tickets are valid and 100% authentic.
  • If your event is permanently cancelled, you will receive a full refund

100% BUYER GUARANTEE

When you buy your tickets through www.orlando-theatre.com, your order is protected by a 100% Buyer Guarantee. There are 4 parts to the Buyer Guarantee:

1. Tickets will arrive in time for your event.

We guarantee that we will get you your tickets no less than one (1) hour before your event’s start time. If you have any questions on a particular order, please contact us directly.

2. You will receive the tickets you paid for, or the equivalent.

In the event that we are unable to send you the exact tickets you ordered, we will provide you with tickets for equivalent or better seating.

3. All tickets are valid and 100% authentic.

Any tickets that you buy are guaranteed to be authentic and valid for entry. If you are denied admission by the venue, we will investigate the incident and will refund the full cost of the tickets and shipping and service fees if we find that the tickets were invalid.

4. If your event is permanently cancelled, you will receive a full refund.

If an event you bought tickets to is permanently cancelled, you will receive a full refund of the ticket price and all service and delivery fees. If an event is postponed, your tickets are valid for the new date and no refund will be issued.


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  • Certified secure checkout
  • Phone customer support
  • 100% money back guarantee
  • We are an independent show guide with no affiliation to any venue or show. The tickets offered for sale are resale tickets that may be sold at above face value.